TMK 4.0 DMS offers a modern, integrated solution for efficient management of all activities of dealerships and service centres. The program provides many opportunities to connect with other platform applications, such as webshops, web communication with external partners (e.g. car importers), SMS and email communication, just as system-fit mobile apps.

Modules:

• new and used vehicle sales,
• Customer Relationship Management (CRM),
• service schedule, work registration, workshop management,
• mobile work registration,
• automated messages to customers (email, SMS),
• productivity tracker,
• parts inventory management and sales,
• replacement car & daily rental service,
• tire storage,
• task management & delegation,
• document management,
• form management,
• billing,
• cashier.

It is possible to manage all sub-tasks and entire processes of the above modules within a single system for up to several sites and control these with the Management Information System module.

The fleet management system can be used as part of TMK 4.0 DMS and as a standalone system. The program supports the management of offers, car purchases, the operation of rented cars and the issue of cost invoices. It manages the motorway stickers as well as fines and billing records. The system offers complete functionality for customer registration, handling rental contracts, listing operating functions (e.g. services and damage events), creating pre- and post-calculations, sale of run-off vehicles, thereby helping to simplify processes and work more efficiently.

The system adapted to the specific needs of the vehicle importer may be used independently of the make, and its communication capabilities allow structured, even automated data exchanges between the importer and the factory plus the importer and its dealers. The software offers a solution to the IT support for the import and resale of automobiles and parts. It provides the opportunity to record, manage the marketed product range (price list), cover the process of selling vehicles and parts from bid to billing. Car inventories are recorded through statuses while well-established stock valuation methods – FIFO, weighted average price – for components.

• vehicle,
• parts,
• customer service – warranty,
• finance – accounting.

OMS provides a complex solution for all financial and accounting tasks. It is possible to record financial statements and accounting items quickly and easily. Lists and declarations required by the Accounting Act, management information essential for making the appropriate decisions with the help of the built-in lists and freely configurable general search module can be smoothly retrieved. Data is also available per self-accounting unit, which gives you a choice of separable bookkeeping of multiple sites, sales areas, or brands. As part of an integrated accounting system, OMS fits perfectly with sales and warehouse-service modules. Thus there is no multiple data collection. Accounting of certificates issued is automatic. It can provide information about receivables to the billing modules.

The Price Offer Maker allows traders to present the car anywhere and any time and make a comprehensive offer (extras, accessories, financing, offsetting). It is related to the importer databases and the trader’s TMK 4.0 DMS and thus manages importer and trader inventories and promotions in real-time. The program can be used even without a DMS connection, and the completed offer can be sent directly to the customer in PDF and transferred as a follow-up to the TMK 4.0 DMS CRM module.

ERP is an online extension of the TMK 4.0 DMS workstation supplemented with modern features in the customer centre, service schedule, workshop management (work organization, time management), tire storage. These new solutions can significantly increase efficiency, thus utilization, revenue and customer satisfaction. Our product is transparent, easy-to-use and always at hand for car mechanics and other colleagues, suitable for work registration, instant photo documentation.

It is the web extension of the Vehicle Importer System.

• vehicle,
• parts,
• customer service – warranty,
• finance – accounting.

With the help of the Car Parts Online Store, the dealership allows its customers to check out the inventory and the prices of the accessories themselves, then submit an order in the webshop. The program manages individual discounts and promotions. Online information improves customer service, reduces the workload of the staff and avoids any misunderstandings or typos. It records incoming orders automatically. Using the system requires user registration.

The new CRM – with its one-window design – greatly helps partners carry out their sales systematically, step by step, and perform their current tasks. The software also documents everything in a way that management can easily monitor. Its flexible settings allow users to model many business processes, so it is also suitable for controlling and managing other complex procedures alongside vehicle sales, such as claim settlement or customer complaints. They can create a new folder for every new case or interest (LEAD), which records information, documents, tasks, and their performance from the beginning, thereby showing all the information and where it lasts. The dossier leads the user through its status to implement the process. The system ensures closed operation. For instance, the lead or customer must be dealt with as long as the negotiation goes through the procedure. The data provided during the process can be extracted using various lists and management reports. Furthermore, management control and documentation of ongoing negotiations are part of the system. With CRM and conscious planning, dealerships can easily handle sales projects, while the leadership can constantly monitor employee activities.

Let’s work on mobile! Smartphones are not only modern tools of entertainment and leisure time but also effective assistants of workflow. We investigated how we can use this technology to turn smartphones into devices that help those who already use our DMS system. First, we selected the work registration job that has one of the most connections with clients. We have developed our Mobile DMS Module by examining the tasks and issues of this phase. Everyone has a history of forgetting something after leaving the desk or filling the worksheet improperly. The module enables employees to view service history, record the error description and the ordered work on a mobile phone while standing next to the car. They also can download the worksheet data, such as km/h, document damage, and upload photo to the DMS system. Make your workflow smooth and make your customers satisfied with Mobile DMS Module!

From TMK 4.0, the Web-based Management Information System (MIS) can provide up-to-date information, thereby helping the leadership productively in high-level decision-making. It generates indicators from the data sources. After setting up, indices, comparisons and graphs are created up to date and automatically from the current data. The module can effectively signal trends in the company’s business by displaying changes in relevant numbers. Comparisons can be based, for example, on the same period of the previous year, previous x months, year to date, etc. Breakdowns of indicators and charts can be achieved too and made available to the user with one click. It is also possible to enter or upload plan data, so a plan-fact collation is accessible. The MIS produces information interfaces in a standardised HTML format, thus displayable on pc, tablets, mobile phones.

The GDPR (General Data Protection Regulation), which is the privacy regulation of the European Union, entered into force on 25th May 2018. It applies to all enterprises that handle personal data within the framework of their activities in the EU. These data points must be stored for specific and legitimate purposes and only for a predefined and justifiable period. A data management contribution is mandatory for their use, as well as customers may request data supply on their stored personal information at any time. Non-compliance with the regulation may result in an enormous fine, even 4% of annual turnover or a maximum of EUR 20 million, whichever is greater. The TMK 4.0 DMS module is designed to assist in compliance with the conditions set out in GDPR.

The Document Management Module of TMK 4.0 Dealer Management System can easily apply, record, organize, delete documents related to the customer, car, or company. The program is able to distinguish viewed and unviewed writings. Furthermore, all main actions are logged, including views, changes, backups. Version control is also available. These docs can be checked, sorted later.